FAQ
Do you ship to the USA?
Yes. Shipping to the US is $29.99 for orders under $80, and free for orders of $80 or more. Delivery usually takes 10–15 business days after production.
What leather do you use?
We use genuine Crazy Horse leather — a durable natural leather that develops a richer, more unique look the more you use it.
Can I return the product?
Yes. You can return any item within 30 days of delivery, as long as it's unused, undamaged, and in its original condition.
Are scratches and marks on my leather item normal?
Yes. Crazy Horse leather picks up small marks, scratches, and color changes as you use it — that's not a defect, it's just how this leather looks and ages. Most people find their piece looks better after a few months of use than it did on day one.
Are your sleeves compatible with MacBook Air and MacBook Pro?
Yes. Our sleeves are made for specific MacBook Air and MacBook Pro models — just make sure to pick the correct size on the product page before ordering.
What colors are available?
Our main colors are Dark Chocolate, Black, and Cognac.
What is the difference between a sleeve and an envelope sleeve?
The regular sleeve is a simple slip-in case for everyday use. The envelope sleeve has a flap with a magnetic closure, for a more classic, structured look.
Do you offer personalization, and can I return a personalized item?
Yes — we offer initials or short-text personalization on selected products. Since each one is made specifically for you, personalized items can only be returned if they arrive defective or damaged.
Where are your products made?
Our leather goods are handcrafted in Ukraine.
Disclaimer
This store is integrated with the Western Bid™ e-commerce platform, and Western Bid, Inc. is the Merchant of Record for all purchases made in this store. Therefore, you will see "WESTERN BID" listed as the payee on your PayPal account and credit card statement.