Shipping policy

Shipping Policy

We currently ship to the United States and Canada.

Shipping cost

We offer free standard shipping on all orders.

Processing time

Orders are usually processed within 2–5 business days after payment is confirmed.

Estimated delivery time

United States: 10–20 business days
Canada: 10–20 business days

Please note that delivery times are estimates and may vary depending on customs processing, carrier delays, holidays, or other circumstances outside our control.

Shipping origin

All orders are shipped from Ukraine.

Tracking

Once your order has been shipped, you will receive a tracking number by email.

Duties and taxes

We work with our shipping partner to handle customs processing for orders shipped to the United States and Canada.

In most cases, customers should not be required to pay additional duties or taxes upon delivery. However, customs rules may vary, and any unexpected charges required by local authorities or carriers are outside our direct control.

If you have any questions about your shipment, please contact us at stowpilots@gmail.com and we will help check the status with our shipping partner.

Incorrect shipping address

Please make sure your shipping address is correct before placing an order. We are not responsible for delays or lost packages caused by an incorrect or incomplete address.

Lost or delayed packages

If your package is significantly delayed, please contact us at stowpilots@gmail.com and we will help check the shipment status.